Authorized Dealer Assurance
We are a Authorized Dealer of Gregory in Hong Kong.
All products are sourced directly from the official distributor.
Warranty Terms & Conditions
Warranty Scope
All products are covered under warranty for their natural lifespan, provided they are used under appropriate conditions.
Exclusions
Normal wear and tear over time through general use, or damage caused by improper use and negligence, are excluded from coverage.
Cleanliness Requirement
To maintain hygiene standards, all items sent for repair or returned must be thoroughly cleaned; otherwise, they will not be accepted.
Eligibility Restrictions
Customers may be required to present a valid proof of purchase/ receipt upon request for warranty services.